Send Feedback to the Zune Team

re: Send Feedback to the Zune Team

Edie — Sun, 18 Oct 2009 02:47:36 GMT

Hi, I'd just like to say that the zune was the first mp3 player i've purchased in the last 3 or 4 years and I really enjoy it. I was wondering if you guys know how far along the whole flash thing is going (i caught something about it being nvidia's job?) When that comes along, would it be possible to add a 'Search on youtube' feature when exploring the zune marketplace, or even while exploring the artist menu?

Thanks

re: Send Feedback to the Zune Team

Lance — Sun, 11 Oct 2009 00:41:51 GMT

My wife bought me a Zune HD, to replace my Archos 504. All I need is huge storage to plug in earphones with, to listen to my extensive 40 years in the making music collection. And hints on how to extend it.

1. Form factor and navigation: top marks. Even with my fat fingers, was able to easily navigate and find what I wanted, and the "related" music sections were pretty much what I would have said.

2. The Zune PC app. Speaking as a software engineer, this is a complete and utter disaster. It was pretty good at helping me organize what I had,(which was already organized, so that wasn't too hard) but unresponsive, buggy, crashed, froze, you name it, all within one day of usage. Took literally hours to load a small fraction of the storage capacity.

A hint: Lighten up on the IO. A lot of us are using networked drives and bluetooth USB connections. If you just read forward and cached a few items, like virtualy ever other UI app in existence, this would work much better.

3. The Zune marketplace. Has all the feel of a tourist trap giftshop. Absolutley Zero for the person who doesn't happen to listen what is playing on the radio already. When I had an IPod, I could get these playlists that would introduce me to interesting new music. I looked at yours, and it was uninspiring. Hint: Stop relying on the record companies to do your editing, and hire independent critics to make playlists, that just might happen to include that progressive act from Poland that is signed to a local label.Yours? TWO Hairband lists, yet more permutations of Beatles music, and ...hmm.. I would have mentioned more but the Zune app is frozen again. But as I recall, at least the Goth playlist knew it was just warmed over hash.

Nice hardware, and looking forward to using it. But I'll probablhy sit out on those Zune Socials, unless they are serving free booze.

re: Send Feedback to the Zune Team

Olly — Tue, 29 Sep 2009 11:00:55 GMT

Hey Zune Team, I am using the new 4.0 software which I think is great the only problem I have is in the Miniplayer form and when when taskbar player form you cannot control the volume.Cheers Olly

re: Send Feedback to the Zune Team

edbanger — Tue, 22 Sep 2009 15:19:18 GMT

Does anyone know how to get the Zune to randomly play an entire album?

re: Send Feedback to the Zune Team

Brad Walsh — Sun, 20 Sep 2009 01:14:15 GMT

Just wanted to relate an experience that I had today going to Best Buy at Southcenter. I've always been frustrated that there aren't more ads for the Zune around. The public is basically out there discovering the device and service on their own. The reps at Best Buy are a representative cross section of the market that Ipod already dominates so the potential buyer goes to Best Buy and they get an Ipod loyal sales rep who knows nothing about Zune more than what they could learn in 5 seconds on the outside of the Zune box. There needs to be some evangelism out there folks. It makes me so sad that the folks at Zune have invested so much effort evidenced by the device and software, and then leave the marketing to a bunch of low level electronics store employees who are guaranteed to do a genuinely crap job of selling the service and the device. I hope the cross pollination from the Xbox crowd works otherwise I am fearing that the device will be discontinued in a few years and we'll all just be left with crappy old Ipods saying "geez, remember that cool device that came out for awhile? What was it called..." On a more postive note - GREAT job on the HD guys. What an amazing piece of hardware and software. Great work!

re: Send Feedback to the Zune Team

Anthony Antonowicz — Tue, 15 Sep 2009 20:47:41 GMT

You need to make the zune compatible with mac os x. I'd buy one, have been thinking about it for a couple of years but won't until os x support. I won't go through using parallels or bootcamp, it's not a real solution.

re: Send Feedback to the Zune Team

melissa — Thu, 28 May 2009 18:12:18 GMT

after getting a free 8 gb zune, i was so impressed that i made the switch from my 60 gb creative zen player to a 120 gb zune. don't get me wrong, i love it. but a few things have bugged me since i started enjoying zune.

1. the quicklist option disappeared. i loved the quicklist option. it let me build a playlist based NOT on what i was already listening to, but if i had a bunch of random songs i felt like hearing, i could make a list on the fly.

2. there is no option to 'repeat track'. in my opinion, this is an EGREGIOUS error! i love to get lost in a single track and listen to it on repeat and this is not an option - i must continually hit the back button. which is not the end of the world. but as for settings for a device to play music, it seems like a HUGE oversight.

3. i hate that when i delete video from my library, it deletes it from my zune. if the video is already on my zune, there's no need for it to remain on my harddrive, taking up space, since the video is now on my zune. this wouldn't matter if i could turn off smart sync ONLY for video. far too much audio to have to sync it all manually.

to leave, i will echo the YAY CLOCK comments. love having a clock on there now. kinda wish it was a bit bigger? regardless!

re: Send Feedback to the Zune Team

wouterjm — Mon, 05 Jan 2009 08:04:10 GMT

We need more music: Golden Earring, Blof, Anouk and more Dutch music please. Also where can we find more AC/DC. How about making it possible to buy some of all those unavailable albums. It's very sad to see you search for an artist and every album you find is not available for purchase. You're losing money big time there.

Also the software needs more features: A proper equalizer, A more organized music list view. Also it would be nice to 'attach' the screensaver view as a desktop background so you can always see your now playing as your background even when Zune software is active in your tray.

Also, make cover art retrieval work properly instead of letting Zune software mess up my entire collection:(

re: Send Feedback to the Zune Team

Michael Robichaud — Thu, 25 Dec 2008 14:48:31 GMT

Video Pan and Scan. I think it would be nice if you have wide screen video and were able to zoom in to fill the screen.

Keep up the good work!

re: Send Feedback to the Zune Team

Dewgong — Thu, 30 Oct 2008 05:57:17 GMT

I'm just getting a bit tired of the random deleting of songs and videos.

It takes /forever/ to resync videos, and it makes me mad.

The quicklist is gone in the latest update, I am very sad.

I think you guys need to work on some things.

Also automatic sync is off, so that doesn't explain the random deleting problem.

Most of my songs are in Japanese, and I'd like them to show up in Japanese font, please install that in the next update.

re: Send Feedback to the Zune Team

Dave — Thu, 25 Sep 2008 03:16:32 GMT

I just downloaded the latest software update for my ZUNE. I'm thrilled about the clock, but I'm really mad that they got rid of the Quicklist. Now I can't even make the simplest playlist on the go. Why would they remove such a basic feature? Why don't I just get a forty dollar Coby player, if I can't even tell my ZUNE to play a few specific albums in a row?

I really hope that they restore the quicklist in the next update!

re: Send Feedback to the Zune Team

jessica — Mon, 26 May 2008 03:45:02 GMT

i have tried downloading the zune software several times on the zune and microsoft websites. It will not download successfully because a box keeps jumping up and saying that it's not a valid win32 application. I feel like i have wasted my money on a piece of crap product. now what do you have to say to that zune team?

re: Send Feedback to the Zune Team

Cirieno — Fri, 28 Mar 2008 15:29:09 GMT

I've just found out that the Album Shuffle on the Zune 2 80gb doesn't really work (it shuffles all songs on the player, instead of all albums) and sent a note to Zune.net using the feedback link provided in the post.

I really hope that someone somewhere really is listening to the users and that progress is made following their feedback. It would be great if there could be a forum for constructive dualogue on how to improve the player.

I chose the Zune over the iPod -- if I'd known it didn't have album shuffle for those long car journeys I'd have thought twice about that choice but I do like everything else about the Zune.

--Ciri

re: Send Feedback to the Zune Team

JpGalindo — Tue, 15 Jan 2008 19:40:49 GMT

Is there a way to make a playlist with the music I have already on my zune?

I dont have it on my computer anymore I just have it on my zune and want to make a playlist but I cant :(

re: Send Feedback to the Zune Team

Aaron — Wed, 02 Jan 2008 01:03:56 GMT

Can we please get the random playlist creator back? One of the best features of the old software was the ability to "one-click" and instantly have the software create a playlist that would completely fill my Zune. Then it was just sync and go.

Please get it back up and running again. Nothing kills my love of this device quicker than having to spend an hour dragging artists into a playlist and then waiting for it to sync