Zune.net Update Tomorrow: Account Management

re: Zune.net Update Tomorrow: Account Management

Betty Hawthorne — Wed, 26 Dec 2007 18:36:27 GMT

I purchased the zune software Dec 25, 2007.

I am returning the zune to Dell and I wish to cancel the software.

I paid $32.... on my discover card. the zune is not compatable with Rhapsody and i want to stay with rhapsody due to paid songs,albums---

Please reply by return e-mail when credit applied. Thank you pierce240991@bellsiuth.net

re: Zune.net Update Tomorrow: Account Management

Dylan — Thu, 30 Aug 2007 16:58:24 GMT

gah my zune program will NOT sign me onto the online market. Y? i've made sure that everything is correct several time and idk wats going on help

re: Zune.net Update Tomorrow: Account Management

swanlee — Thu, 08 Feb 2007 19:49:58 GMT

"I love Lossless, but I can't see wasting the space on the Zune device itself."

That's not the point, I just want to option to put lossless audio on the zune, nearly every other portable media device supports at least one form of lossless audio file, why did the zune completely miss out on this?

The zune should at least support WMA lossless

most other devices at least support .wav

For more important recordings and recordings I'm very familiar with yes I can tell a difference between WMA 192KBPS and lossless, I do not like the shimmering effect and issues with cymbols that make them sound like tin foil that audio compression tends to produce.

Giving the option of lossless doesn't mean everything I'm going to put on the zune is lossless but either way I'd like to be able to choose how I use the 30GB on the zune.

30gb would give you about 50 full quality non compressed cd's of space and that's not bad at all.

The toshiba gigabeat does lossless no reason the zune shouldn't

re: Zune.net Update Tomorrow: Account Management

Ron — Thu, 08 Feb 2007 02:29:46 GMT

swanlee, can you tell the difference between Lossless... and WMA Professional @ CBR 192Kbps (Zune software can't rip using it, but WMP 11 can & the Zune devices will play it) or WMA @ VBR Q98?

I can barely tell the difference when Zune transcodes my Lossless stuff down to WMA "standard" @ 192 Kbps. My wish: If the Zune software could transcode my Lossless stuff down to WMA Pro automatically at sync instead of "old" WMA... then I'd be happy. Perfect quality on PC, and great quality/size on the Zune device. (Cesar? Bribe a product manager, please. Use that WMA Pro capability!)

I love Lossless, but I can't see wasting the space on the Zune device itself.

re: Zune.net Update Tomorrow: Account Management

swanlee — Wed, 07 Feb 2007 00:46:48 GMT

Is this update going to give us lossless audio file support on the device?

If not when are we getting lossless support?

re: Zune.net Update Tomorrow: Account Management

tom — Wed, 07 Feb 2007 00:11:30 GMT

Cool. Thanks for looking at that, people really want to see this product shine.

re: Zune.net Update Tomorrow: Account Management

John in SFlorida — Tue, 06 Feb 2007 23:20:43 GMT

DRM free? People in the US are complaining about government phone monitoring. Can you imagine the police powers needed to be sure whole industries aren't sabotaged just because digital copying is easy to do?

re: Zune.net Update Tomorrow: Account Management

admin — Tue, 06 Feb 2007 22:44:19 GMT

tom, thanks for letting me know about that - I hadn't been to that forum for a little bit. I'll pass that feedback along to the team - let's see if they'll let me spill at least a tidbit.

re: Zune.net Update Tomorrow: Account Management

tom — Tue, 06 Feb 2007 22:32:42 GMT

"Not sure how you go from "more" to a firmware update, though."

You must not be following the zune communities then. People are falling all over themselves asking for the product to get an update. There were people <a href="http://www.zunescene.com/forums/index.php?topic=10535.0">waiting up until past midnight</a> last night thinking that a firmware update might be released. This is because some people find it bewildering that no update has been given yet.

You mention that you can't mention anything because you could lose your job why?

Is it because there is no schedule for updates, and to promise one from a Microsoft employee writing about the product and subsequently let down consumers would be a punishable offense?

The update is planned but it is too far off to allude to?

There is an update planned in the near future, but you are not authorized to give any advanced warning (read "a week or two) on an impending update?

You have no idea really, so to say that a firmware update is in the works would be a false statement causing you to lose your job?

It doesn't really seem to matter which of these are true, because it still leaves Zune owners with no updates. The product is from a public point of view at a standstill, and the Zune group won't commit or communicate the intention of any kind of roadmap for improvements to the product.

Everyone from Bill on down has said that there are many things that can be done to improve the Zune experience, January is over--when are we going to see some improvements?

re: Zune.net Update Tomorrow: Account Management

forepac — Tue, 06 Feb 2007 21:21:37 GMT

I'm curious as to the timing of Jobs' release - think this could be Apple's opening salvo in a renegotiation war with the major labels?

A shift away from DRM would be great for consumers, but maybe not for businesses -- I don't see how a subscription service (Zune Pass, Rhapsody, Napster, etc.) could survive *without* DRM, so add that muscle to the record labels' backward thinking, and I feel like we're stuck with it for a looooong while.

Or maybe I'm just a pessimist...

re: Zune.net Update Tomorrow: Account Management

admin — Tue, 06 Feb 2007 20:39:56 GMT

I'm not sure, 'less. IMHO (don't have the official word, yet), it seems like Steve is following in Bill G's theoretical footsteps - http://www.techcrunch.com/2006/12/14/bill-gates-on-the-future-of-drm/

That DRM doesn't work seems to be *one* thing Bill G and Steve J agree on. Good! It'll be really exciting how this develops.

re: Zune.net Update Tomorrow: Account Management

Zuneless — Tue, 06 Feb 2007 20:29:26 GMT

Wow. Interesting message straight from Steve Jobs on the vagaries of Digital Rights Management...

http://www.apple.com/hotnews/thoughtsonmusic/

Fascinating stuff!

Cesar, care to comment? What's the Microsoft stance?

re: Zune.net Update Tomorrow: Account Management

James Clarke — Tue, 06 Feb 2007 20:16:29 GMT

When the Zune supports podcasting, it will stop gathering dust. I haven't used mine for months

re: Zune.net Update Tomorrow: Account Management

qwerty — Tue, 06 Feb 2007 19:58:47 GMT

I know this is extremely off topic but I wouldn't mind hearing an explanation about this:

http://www.whatswrongwithu.com/

re: Zune.net Update Tomorrow: Account Management

met — Tue, 06 Feb 2007 19:13:07 GMT

The "more" is just a newsletter. Is there more?