Some Changes Coming to Support

re: Some Changes Coming to Support

pete — Thu, 09 Oct 2008 03:28:03 GMT

Why does my ZUNE keep freezing? and what can I do to get it to play again? PLEASE HELP ME

re: Some Changes Coming to Support

Greg — Tue, 29 Jul 2008 16:34:44 GMT

perhaps a Zune wiki that allows users to update. I've seen some great support wikis in use.

\\Greg

re: Some Changes Coming to Support

Phil J W (canada) — Mon, 28 Jul 2008 13:35:16 GMT

Ian - um, when they announce the zune in release in the uk and then release4 it you can expect support.

re: Some Changes Coming to Support

Ian — Sun, 27 Jul 2008 22:20:34 GMT

So when is UK support coming? Even as a trial run?

re: Some Changes Coming to Support

bernard — Sat, 26 Jul 2008 17:40:03 GMT

One thing that will greatly improve Zune support, at least over the phone, is if you get rid of the overseas customer support, which one can barely comprehend because of the thick accent & language barrier.

re: Some Changes Coming to Support

Eddie — Sat, 26 Jul 2008 03:51:34 GMT

Through all the times I've used support, I've never had a bad experience. (except for when they didn't want to replace my Zune because I didn't have the recept, but that was solved.

re: Some Changes Coming to Support

ZuneTracks — Fri, 25 Jul 2008 20:38:16 GMT

Will we be able to de-register a zune from our account, via the Support site now?

re: Some Changes Coming to Support

JJ — Fri, 25 Jul 2008 17:38:35 GMT

Sorry for not being excited about this. Seems to me to be a bad thing for the consumer (me). Then again, the times I have had to use phone support it was a pretty bad experience anyway...