There seems to be a lot of confusion out there regarding what exactly “reserved space and content from other computers (if any)” is, how content on your Zune device gets into this state, and how to deal with it. Hopefully this post will clear up exactly what this is and how to manage it. As always, I welcome your comments and feedback. <ducks> J There are a number of ways content can get into this “reserved space and content from other computers (if any)” state. I’ll...

Since I joined Zune last year, the single biggest feature request from folks in the zune.net forums (besides the clock) has been for a new sync mode. A sync mode in which when you delete content from your computer, it still remains on your Zune device. People don’t like it when content magically disappears from their device, and rightly so. So, you asked for it, and we delivered; enter Manual Sync Mode… While we believe there is great value in our Smart Sync modes, some folks want more...

Howdy! My name is Matt and I work on the Zune client (software) team as an SDET. I have been working full-time at Microsoft for just over a year now and love working for the Zune team! Before that, I did contract work for Microsoft on products like Windows Media Player 11, and Expression Media Encoder. Needless to say I am a media fanatic and love working on media related projects. Cesar also recruited me to bring a different perspective to Zune Insider and bring more transparency to our processes...