Every once in a while, it’s nice to get a take on Zune from someone not in marketing. This just in from James, the release manager of Zune (the guy who told me/us about firmware update 1.3 ): Hi all, this is James, the release manager of Zune that Cesar mentions below. In the spirit of transparency, I wanted to let everyone know that Cesar is right, I have been reading the comments – nearly 200 of them, including reading daily posts on other topics. I want to assure you that your voice is heard....