Before I worked on Zune, I worked on Windows Media Center - specifically, on TV signal setup and recording. Media Center has a really active community (not run by Microsoft) called The Green Button , and working with those folks over there, we started a forum called "Ask Jessica," where Media Center users could ask me questions about TV features. One of my fave things about working at Microsoft is being able to move around the company to different projects. When I was ready to move on from Media...