Zune Insider

Jan 22, 2010

Zune service downtime - Monday, January 25, 10:00 p.m. PST

by Michael Yaeger at 2:04 PM

The Zune service (Zune Pass, Zune Marketplace, Zune.net streaming and Zune video on Xbox LIVE) will be unavailable due to scheduled maintenance. The Zune service will be offline for up to 24 hours starting at 10:00 p.m. PST on Monday, January 25.

As with previous service updates, we recommend you download any new music, video rentals or purchases and sync Zune Pass content prior to the downtime. Content that is stored on your PC or Xbox 360 HDD will remain available during the downtime.

Once the Zune service is restored, you will be prompted to update the Zune PC software. Additionally, older Zune device firmware (4, 8, 16, 30, 80, 120 GB) will need to be updated to allow continued connection to the Zune service. Zune HD owners will not have to update the device firmware.

Monday’s update is focused on maintenance of the Zune service. Smart DJ on HD and AVI/XVID video are coming later this Spring.

Thanks for your patience!

Tags: Support, Ecosystem, firmware, update, service

15 Comments

Comments

This post was mentioned on Twitter by majornelson: Zune service downtime - Monday, Jan 25 ast 10 p.m. PST (this will not affect Xbox LIVE gaming...just Zune on Xbox) http://bit.ly/6my7S6

by uberVU - social comments at Friday, January 22, 9:20 PM

Is there a reason why when ever there is scheduled maintenance it's on a Tuesday? When all the new music comes out? Couldn't just plan on later in the week?

by Stephen at Monday, January 25, 12:28 PM

thats cool, wont affect me, i'm in canada and you don't like canadians..... we can't even see the zune marketplace, not even podcasts.

but thanks for xvid support. now i can just download my tv shows for free instead of using the marketplace.

by steve c at Monday, January 25, 12:56 PM

What about the Facebook app that every one seems to have forgotten about, would that be come out once the marketplace is back up

by Dakoda1994 at Monday, January 25, 4:54 PM

Thanks for the reminder. Starting to download now.

by Heath at Monday, January 25, 5:40 PM

Any chance this might sort out the "infinite time" bug soo many user have struggled with. That would be nice.

by mbrett at Tuesday, January 26, 2:20 AM

@Stephen Microsoft always releases new things and updates on Tuesdays its just what they do.

by Joel T. at Tuesday, January 26, 3:40 AM

Talk to the Canadian government and the local companies in Canada with media restrictions on content distribution. Couple that with marketsize and it gets you what you have... no Netflix, no Zune Marketplace, no Zune HD... pathetic.

by Jessie at Tuesday, January 26, 5:25 AM

Why does MSFT always do Zune updates on Tuesday? It's frustrating when that is the day most new music drops but us Zune customers can't access it.

by Kevin at Tuesday, January 26, 9:25 AM

Hmm, seems it has been 24 hours yet the service is still offline?

by Brent at Tuesday, January 26, 10:19 AM

At 10:19 am when u posted it has only been 12 hours not 24

by Bryan at Tuesday, January 26, 12:29 PM

hmmm..just tried to sign in and it made me update to zune 4.2... :)

by Justin at Tuesday, January 26, 12:32 PM

Anyone know what this update is supposed to do? I don't see anything new, but at least it didn't brick my 30:)

by shootingMaNs at Tuesday, January 26, 12:41 PM

facebook pl0x

by lol at Tuesday, January 26, 5:07 PM

Can this software finally be isntalled on a WHS?

by Bryan at Thursday, January 28, 10:51 AM

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