Great work! I'm really proud of you guys!!! ;) It was worth staying up till now

sweet. downloading it now.

OMG!!!! Amazing! You guys did it again!

This is amazing, thank you Zune team, I've had my Zune 30 since launch and just bought my 32GB Zune HD from bestbuy.com with in-store pick-up, I'm so excited and the purchase was easy to make due to the amazing service that you guys have given Zune owners for nearly three years.

freakin awesome!

OMG ZUNE!! Wow this is so amazing! My Zune HD arrives later, but wow Zune Team. Amazing awesome work. Launch the video store, dying to see that!

Apparently update doesn't like to play with windows 7 beta.  Tried to update through zune software and it keep saying it can't find zune-x64.msi :(

But we want the market and HD in Canada!

Today, Zune 4.0 hits. Zune 4.0 comes with awesome new devices (the Zune HD), new software, and new online

I'm not seeing all colors available on both capacities. I see 16 GB black and 32 in the other colors. I really wanted to order a 32 GB black.

Why can't I purchase a Zune HD 32Gb in black from Zune Originals?

I absolutely love the new 4.0 software, and I can't wait to pick up my 32GB Zune HD tomorrow morning!  Great job guys!

Update stuck on "downloading components". using 64bit Vista.

No Windows 7 Library Support??

just downloaded the new software and am really impressed so far - just wish i had more time right now to explore it even further.

also hoping that i can get my mitts on a zune hd today!!

great job zune team!!!

hate to be a bummer but I've been sitting on the "Downloading components ...100%" for about 30 minutes now.  This is even a second attempt after a reboot!!

No Marketplace?

Streaming the music with Silverlight - nice guys, I like your style ;)

It ROCKS thanks alot you guys!

blocking international access to Zune social? That's just mean!!!!

Everything is looking good so far, great update team.  Should have Zune HD in hand here soon.  Way to go and thanks for keeping everything such a surprise.

So... When will we see the Zune HD in Canada??

I'm loving all the new features in my Zune software. Even though I live in the UK and can't get a Zune, I still prefer this player to WMP.

However, I'm using Windows 7 and was disappointed that I couldn't use a Library as my monitored folder, instead I had to individually select every folder in the library. That kind of defeats the point doesn't it.

Zune 4.0 is awesome.... Smart DJ is just as good as Pandora. Awesome update.

What does the new firmware do for the zune 80?

I seriously can't wait to get my hands on one of these.  I love my Zune, lol.

the website is broken for Canadian users, and we still can't subscribe to your podcast.

Why can't I buy a black Zune HD 32 GB in the Zune Originals Store?

Is the firmware for legacy devices coming later, or are they available now?

Still no Zune Marketplace for Canada.  Will this ever happen?

nothing for the "Existing Zune devices"??? Really??? I don't get it...I recently said "can't wait" when new firmware was announced...I take it back.

If you are having issues getting Zune 4.0 on Win7 download the Zune 4.0 Client from here and use it to install. I had same issues on 2 machines this AM and it worked on both of them. www.microsoft.com/.../details.aspx

I've seen posts on other sites saying they had there players updated to software version 3.2.  Mine is showing 3.1(50). and it says it's the latest.  Will there be Player updates?

why @ 6:30 AM cant i access the marketplace it says iten unavailable please try back soon

Firmware is available for legacy devices.  I got it to work by first, disconnecting the legacy Zune 120, then installing the new software, then rebooting the computer, then connecting the device  and checking for updates.  There are no changes to the functionality of the Zune device; this is merely to make it work with renting movies and other new PC software features.

finally got the software loaded (you have to start the old version and go into Settings and then software update to get it to work).  But it has been 5 hours of syncing 4000 songs and still going!  why so slow???

Why is the software still blocked on Server 2008?  Doesn't anyone on the Zune team run Server on their desktop?

The look is great! I'd love to see an option to permanently skip a track or album when on shuffle. I like to listen to my collection on shuffle but because I have a lot of audiobooks I get the book tracks mixed in with the rest.

the 3.2 update for the older devices doesn't provide ANY noticable enhancements...

Bummer... I hoped that I was in for some enhanced wifi capability.

Guess I was waiting for nothing.

I hope we get marketplace and social in Canada, I used to get it by regional settings, but can't anymore

Is zuneHD compatible with Win Media Player??

Awesome update. I had no plans to purchase the Zune HD but I am now reconsidering.

Love the new software. Pre ordered an HD thinking i would have the money but some unexpected bills changed that. As I said love the software. VERY dissapointed in the update for older devices which did absolutely nothing with no features at all. But it still works how i bought it so I cant complain too much, I just feel that we were all hoping for a real update for older devices.

No movie rentals for older Zunes? Even with a firmware upgrade??? Please tell me this will be added in a later firmware update!

yeah weres the canadian love we were suppose to have it over a year ago according to 2008 CES!!

I DO NOT HAVE ANY FUN WITH THIS RELEASE! I just want to know when you guys would add UNICODE supporting to your so-proud treasure,  bullshit as a fact.

I'm disgusting when I saw ugly boxes/question marks on the blurry ZUNE screen. That really drive me crazy. I DO NOT think you guys CAN do anything valuable, so keep boasting you ***, I will dump ZUNE as garbage anyway. Screw you guys, I'm go'in home.  Middle finger for all of you.

No firmware update, no new features for loyal existing customers stinks.

Well the Zune HD 32GB is sold out here in Salt Lake City Utah. Only BestBuy had it in-stores. The Zune HD 16 GB is in-stock though.

you're doing a great work!

Having a minor Zune SW Issue:

forums.zune.net/.../ShowPost.aspx

Thanks,

ZTag: Jallopy

Yet you still haven't fixed the C00D27E1 error.

The software 4.0 can't work to Zune 3rd (4GB)? Display error "Your Player has not been updated..."

Downloaded 4.0 & Zune HD arrived today.  Everything looks great and sounds fantastic!

Well done!

Having issues with the update, just like every other time I've tried to update my software, it always sits on 99% for hours and hours. I'd be nice if you could download just the 4.0 update for the zune software independently instead of having to download the entire thing at like 400 and some odd K, especially for people with slow connections. hopefully someone can help me out here.

We really need 64 GB Zunes. It's HD after all. And UNICODE support for the older models would be GREAT!

YES.... can now make it in the toolbar... my favorite addition

I really liked the device, the browser is a little weak, I know you guys can do better. You should have use Skyfire.

I think once you upgrade the browser and the app store you will see your users increase a million fold.

PLEASE, leave our playlists alone.Most of mine are now dead. It says they were auto-playlists and will not let me use them. It will not recognize songs I OWN in my collection. When I drag them to the playlist,it won't let me delete the error song.I use my playlist all the time. This is getting old. Every update messes up my music.

Face Zune hates Canadians. Why else would they continue to not give us marketplace (not even for free podcasts). Every new launch I get my hopes up for marketplace...

No quicklist with the firmware update?! :(

Nice job on the release.  Would love to have the ability to "tag" songs for download from the new player in Zune.net

Is this firmware going to update on the Zune players that aren't HD?

Another update, and again no Asian character support... If you're going to setup the HD for Japanese support why not include it in the 80/120 fw update?

Why is there still no support for East Asian Languages for the Zune itself in the updates??

Sometimes I feel like you guys have a team spying on me, because once again you guys totally incorporated my secret desires for improvement. 4.0 is awesome. I know you're especially proud of the smart DJ, but my favorite feature has to be the miniplayer/Zune Toolbar. Oh man, how I've longed for these. Keep up the awesome work, and tell your team of spies "thanks" for listening.

Please, solve immediately the connection problem c00D1353 from abroad. See many comments on: forums.zune.net/.../ShowPost.aspx

Gotta say, love the software... but the one thing that pisses me off is the fact that i've waited forever for this, thinking it would come w/ a firmware update, games, and more for the zune 30... but wait, none of that came?! c'mon now, you claim you try to always make all the features available to all devices, but yet... not this time. Again, let me stress this. GREAT SOFTWARE, not so great zune 30 support

It's been... about 2 years, and I'm still reading my asian songs as boxes. I hate the zune for that. I can't imagine putting east asian language onto the zune to be so extremely difficult. Please just do it.

hi,

is there a conflict between zune software and itunes in terms of handling album artwork.  i let zune software update my album artwork, then suddenly the updated mp3s would not play in itunes anymore.

Sorry, but I hate the 4.0 software. You need to let me turn off all the tracking of what I'm doing with the software, or at least let me clear it like web browsers do. Some people want privacy.  I was also very disappointed to see that you are still using Monopoly money in the market place.  You are really losing a lot of sales over that.  When will you learn?

A friend of mine ordered a Platinum Zune HD recently (that’s the 32GB model), and because he was

Finally got the update to work, Im loving all of the wonderful new features, but there is one thing I have issue with, where is the love for the first gen (zune 30) owners in terms of apps, only for the HD Zunes, come on now, you've been inclusive with all your other updates, throw a bone to your loyal older zune players too!!!

I just made a review on how to connect the new Zune software to an Xbox 360 to stream all your media to your TV; I personally stream to my Xbox in my apartment, because I don't pay for cable. Check it out if you're interested!

I LOVE the new software!! Soooooo killer!! the black is very classy

Why Can't Canadians buy stuff from the zune store?

the new software upgrade for my Zune 120 messed up the sync.. now it never syncs correctly unless i reboot the zune. Don't know if it's the firmware or the zune software..

how the hell do u upgrade the software?

I've been wanting something like this smart DJ thing for a while. It's amazing to say the least, and the new graphics look fantastic. Great work guys!

I wish there was games for Zune 30

is the zune HD only for sale in the states?

or is available in canada as well?

i would really like one cause i love my zune and having this ZUNE HD would be awesome.

no actually amazing....!!!!

so please tell me that they are for sale in canada as well lol :P

hey is there any reason I can't get the Zune Marketplace on my laptop?

I absolutly love the new software. My only suggestion is the pricing scheme for TV shows. It would cost me $80 to getSeason 5 of the Office in HD! That's so expensive! I wish you could just buy the seris, much like you would be able to buy any album whole. Other than that I love everything in the softeware and hardware, great work guys!

When will ALL the colors be available at any retail location instead of just at zunestore?

not having the marketplace available to canadians after all this time is a joke

Im having the same probs as WU.

omg!! i want the new zune so bad but the software is amazing!!!!!!!!!!!!!!!!!!!!!

pMKIeL I want to say - thank you for this!

We need the marketplace in Canada! Damn Microsoft - your zune is great, however why can't Canadians take full advantage of the entire zune experience - Start listening and maybe then you'll garner more market share. Look at Windows 7, people asked, you listened, people got. Do the same for zune already! Smarten up!

The zune hd is good and all but for the people who can't afford one and have an older zune we would of appreciated an update and some new features! But we were left in the shadows.....Microsoft should keep updating and giving new features to the older zune users

where are the asian language support for the zune?!

I'm still reading in boxes

That blue one looks sweet! Presumably if you stream it via a 360, you get HD tv!

great job guys way to step it up a notch, the one thing that you guys could of done better waz to think outside the box like with an internal speakers and allowing the use of viewing videos in youtube or something. one last thing i want to mention is step it up a lot with the apps like get games and lots of stuff so we can explore the zune alot more, other than that way to go!!!

Had a Z30 since day 1.  Love it.  Love the new 4.0. I now have an HD16.  Would like to see bluetooth added.  Those damn cords get in the way.

Hello from Russia!

Can I quote a post in your blog with the link to you?

Since I downloaded this update my Zune 80 has been slower than slow. I cant sync. Now I see all my songs are not listed? OMG, I hate this. I cant find support for it either. Never had probs before now. Please help or I will have to get rid of it and buy a different mp3 player... HELP!  photomom at gmail dot com

zune coming to canada? WHEN?

Setup must stop because the required backage 'zune' didnt' install.

error code; 0x80070643

i need the HD when can i get it in canada

i have a zune 120, love it. would love the 32 GB black Zune HD in canada though. also the marketplace and podcasts are of great interest to us canadians as well. your missing great business oppourtunities here Microsoft.

the new internet browser is sweet! I can't wait for the update :)

Bought the Zune HD platinum, very limited functionality.  Does great on music but no bluetooth and crippled if no wireless networks available.  Will go back to my Nokia N97 has external speakers, bluetooth, wifi and much more.  The music experience isn't as rich or pretty but the sounds are just as good.  Keep on trying MS in another 10 years you might get it right, this could have been an awesome product from what I have seen.  Good Luck.