Jun 4, 2007
by admin at 8:48 PM

Our buddies at 'rama point to a widely circulated Steve Ballmer interview about Zune. Lots of folks actually have Steve's words mistranslated. Here's what he actually said:

You are only selling Zune in the US. When will the device be launched in Europe?

Our primary goal was to get into market, offer some innovation and do some learning. The US is always an easy place to practice, because it is our home market. Over time, we will have various versions of Zune. And, it is obvious that we need to have new services, not just an internet music store. So far, we have lost money in this business because of our investments. That is why we decided not to enter new markets so far. It will only pay off after we have reached some of the goals outlined. When this will be the case, I cannot tell you today.

We've said all along that focus and delivering a unique and high-quality experience is important to us and that we will not expand the device family or our geographical footprint until we are positive that we can provide the best experience from the start. Our plan is stated in terms of years – we’re in this game for the long haul and we're solidly on track to meet our goal for this fiscal year (1M unit sell-in) and are exactly where we need to be with the business.

35 Comments
Comments

Makes sense. Thanks for posting the update on the miss quote.

Cesar Quote:

We've said all along that focus and delivering a unique and high-quality experience is important to us and that we will not expand the device family or our geographical footprint until we are positive that we can provide the best experience from the start.

End quote

Not to be the doomsayer, but it kind of sounds to me that us "early" adaptors, are beta testing it for the rest of the world. Do we not rate for the "best experience from the start"?

As always Cesar, this is not targeted towards you. Just voicing my disappointment for what could be a great product. I hope the upper management is listening in on this site.

Cavan

Hey at least Ballmer realizes the need for new services.  Podcast or video anyone?

So, basically you are saying that you're using current zune owners purely as beta testers of gen1 of zune.

nah, ray, you know I've got nothing but love for ya buddy, and you know I'm not saying that - and what's more, you also know that we're planning on adding features to *this* generation of Zune, right?

@admin

But what and when?

The silence is deafening.

Yay, features for *this* gen which I've bought (it should arrive tomorrow in post). I'm going to hold you to that promise Cesar- ok?(or else...well i'll be very dissappointed!)

but you haven't released it on Canada..what the poor Euros and the rest of the world can get this year then ?

Any Unicode support for the poor boys in Asia ?

bah, just keep it up

BTW, iloung gave you some free press on their iPodBook #3

Warning PDF Link (20MB). Browse to page 228

http://www.iloungeserver.com/iLounge_TheFreeiPodBook3_p.pdf

Ilounge editors, Mac & iPod user base....many thanks from the Zune Nation.

I'm planning on picking one up when I go to the US later this year.

Any time frame on announcements? 1 month, 2 months?

I was really lucky when i read that the zune was delayed in Europe and when i told my classmates they were really dissapointed (i live in the netherlands, Europe). I guess this means i can use my zune to transfer songs before i thought!

And btw, the first gen zune was only meant to be first gen for hardware (see big ass proccesor)but the software was supposed to stay the same (at least that's what i thought) so i'm thinking the first new features will come with the 2nd gen zune (maybe flash zune?).

See u guys latr!

Reyer

First generations are always about testing the waters. Not necessarily "Beta" testing in the sense, but more like seeing the reaction to a product what they can do to improve it without losing too much money.

I'd say the Zune has been a phenomenal success, but they still have goals in mind they want to meet. Once these goals are met, they can analyze what worked and what didn't. Using this they can add even richer features to future firmware, or even future iterations of the Zune product itself.

So sure, you call me a "tester" if you want. The bleeding edge never felt so good.

Zune Should of had a TV spot in last nights MTV Movie Awards. A lot of people watched in the younger demographic. I love my Zune. Maybe the Zune team is waiting until the iPhone is released to announce new features in the Zune. That would be awesome if the next major Firmware update is on the same day as the iphone release!

In my high school of about two thousand kids i would say i know of about 50-60 people that currently own a Zune! Many people want one.

Cesar, can you clarify the meaning of 1M units "sell-in".  I've seen

a lot of conflicting reports about exactly what the 1M unit goal

means.  Is it 1M units actually purchased by end-users or is it

a combination of units purchased by end-users AND units within

retail inventory/channel?    

If you're using us as "beta" testers we should get a free second gen. zune or at least a discount.

Free second gen Zune sounds great!

:( *sigh*

BS on the 'we will not expand the device family' crap untill you meet some goals? Thats BS because you are already showing of "some" new zune to people last month in a private thingy. That was confirmed ;) no rumor or speculation there. Microsoft does not do private showings of things that aren't coming to market in the near future.

Hit up the URL if your having selective memory :)

My thoughts are that we aren't necessarily "beta testers" but more first time users.  Microsoft will take information provided by us the consumers and use that to help improve not only the players we have now, but all future ones too.  I don't mind helping out, but I would like to have some knowledge of things to come.  This hush hush attitude about what will be coming in the future doesn't sit well with me.  Let's hear something please!

@ Joe T

"sell-in" means they've sold that many units into the retail channel. it does not mean that many units have been purchased by customers. the number of units purchased by customers is called "sell-through"

Well looks like Zune won't come to europe for quite some time..so the translation wasn't so wrong after all...just like Duke Nukem 4 Ever...It's done when it's done..or it's in europe  when it there.. hehe

Sebastian Foss

----------------------------

http://www.sebastianfoss.com

http://www.etrinity.com

does that mean no unicode for a long long long long time? geez it's like saying americans don't listen to the "world" genre

"We've said all along that focus and delivering a unique and high-quality experience is important to us and that we will not expand the device family or our geographical footprint until we are positive that we can provide the best experience from the start."

Think we need another translation for what you posted Cesar. Why wasn't this taking into consideration 6 months ago?

Thanks Aloysius,

In that case it really diminishes the value of the goal.  AFAIK all the

iPod sales benchmarks released by Apple are for sell-through, not

sell-in.   When your average consumer hears a sales goal like this

they assume it means a certain number of actual people have bought

the product.   It's fine if Microsoft wants to measure that way but I

think they should be much clearer about the fact that it's "sell-in".  

Props to Cesar for using that phrase, but none of the

articles I've read about this goal have emphasized that point.  

Without that clarification, it's very misleading since it's likely that

a significant portion of the players are still sitting in inventory somewhere.    

Wow - quite the whiney crowd here.

By 'buy in' they mean 'is there enough demand for a device like this to justify making more or trying to expand the line'. This is normal - all the marketing surveys in the universe can't tell you how many people are actually going plunk down $250 for a Zune.

Are you beta testers? No. You're first gen users. There really are only two possible ways to go on this: the company constantly improves their product and thus every version is, to some degree a 'beta', or the company waits until it gets it perfect and then ships - somewhere around 2195, if ever.

The real question isn't 'is this device perfect?' - it's 'can I upgrade later?'. Cesar has answered that question: there will be upgrades for the existing Zunes. Will there come a point when there will be a new Zune with different features that cannot be upgraded solely by software? Probably. That's the price of being an early adopter.

As for me, well, I'm in Canada. We're used to never getting most of the products you Americans get to see - so stop your whining if it's not exactly what you want.

I've been spending the last month just trying to get someone in the US to *sell* me a Samsung Q1 Ultra UMPC. You honestly have no clue how good you've got it down there.

Since I am grasping at straws today:

Cesar Quote:

We've said all along that focus and delivering a unique and high-quality experience is important to us and that we will not expand the device family...

Add to that the ever growing Zune 2.0 Rumors.

We could be seeing a a major feature addition in the near future?

Any comments, Cesar?

Cavan

The story shows how to unprotect drm from protected wmv, wma, m4p, m4v, m4a, aac files and convert to unprotected WMV, MP4, MP3, WMA or any video and audio formats you like, such as AVI, MPEG, MOV, 3GP, m4a, aac, wmv, ogg, wav...

It's easy and a must do operation, folks!

Point one: I've purchased and downloaded some wmv videos, which is dRM protected - so I cant copy them to MP3 player and my wifes htc diamond OR ANY DEVICES? I was shocked!!! #%#$%!!

WHY this happens?

So found a way - drmbuster (drmbuster.com, <a href=>drmbuster.com</a>) - it converts my wmv (and avi actually) directly to my iPod.

found another software:drmremoval - seems to works slowly, but perhaps I miss smth.

Point 2:

Can't copy to my iPhone avi from my hard disk! I own that avi (movie maker production :) ) and I own the iPhone! So what&!. I can't - I get a message: "cannot be imported because it does not appear to be a valid exported file"... ###ing limitation.

I was amazed, but drmbuster did this job for me too. It even recompressed video to iphone screen size - so I don't have to copy all 900mbytes to devices. Just 200!!

The program is capable to convert any format I had on my hard drive  - I even dragged there my while entertainment hard drive (I use different ones for windows and entertainment, to not loose valuable video), and it reconverted everithing, that looks like a video or sound.

fortunately, I hadn't iphone conneted, otherwise it may be fully fill its memory!

Really, extremely easy to use piece of software - napster converter, itunes converter.

I am a big fun of skins and skinned software! I contacted their support, and was given an answer - If you gather some more users who desires this - we will implement for you!

What do you think juys, let's ask them?

Please....

try out, valid <a href=forum.tv-serie.org/.../a> The policing is exhaustively unrequested

Thank You...

I read several “good blogs” everyday (The Big Picture is among them). What I find is that when you click on the people who tend to be the most critical and who are downright rude, you find that these people have neither a website, nor a blog of their own, just some generic email account.

James

Well looks like Zune won't come to europe for quite some time..so the translation wasn't so wrong after all...

Thanks You

Stargate Universe Fans Please Help!!!  Let’s do whatever it takes to keep this bald dude the hell off the show...

www.koldcast.tv/.../2384

I wonder how Ballmer feels about all this now!

What is the difference between Windows 7 RC & RTM understanding in terms of services that they provide?

There are some software instead of standard of TrueCrypt that I attired in b be committed to tested that can be installed into Windows 7 RC construct, but cannot be installed into Windows 7 RTM version. I fundamental to discern what is the change between these 2 idea, in terms of their services and or another other factors that can attribute to such an error in the placement of TrueCrypt in Windows 7 RTM version<a href=gcmhsrs.builtfree.org/.../a>  Can anyone help? Thank you!

Hello,

Amazing! Not clear for me, how offen you updating your zuneinsider.com.

AnnaHopn

LEAVE A COMMENT
*Required
*  
 
*  
  Remember Me
1 2 3 4

The Zune platform podcast directory is continuing to gain in use and popularity and with the recent launch of the...

See All Features >