Music, culture, and the inside scoop from Cesar Menendez,
a Microsoft employee working on Zune - Microsoft's new music project.

March 27, 2007

Zune Software Update 1.3: Wednesday

<Update 10:17 AM PT> - As of 10:00 am today (March 28), the update is out. 

Ok, dear blog reader: Tomorrow, Wednesday, March 28, you’ll be able to download firmware update 1.3. Mea culpa on communicating a non-final date in my earlier post (which ended up being wrong).  Just to recap, here’s what’s in the update:

  • We’re fixing the skipping problem that some users were experiencing – that is, content acquired from Zune Marketplace will no longer skip when played on the device.
  • Improved device and software reliability, when it comes to device detection, and improved sync'ing.
  • We’ve made some changes to the FM Tuner so it no longer drains the battery when in sleep mode.

A few odds and ends: it shouldn’t be a surprise to folks that we are going to continue looking for ways to add to or improve the Zune software.  It remains the team’s priority to make sure whichever Zune device you choose to buy - now or in the future – you’ll be able to update your Zune  - and benefit from new features, improvements, etc. For more background, I talked a bit about this with James a while back.

 |  Wednesday, March 28, 2007 12:09 AM  |  351 Comments

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imsmokie

sweet :) thanks a bunch

pinksage

sweet. Even though i never had a problem, im glad that for the ones that do, it will be fixed.

Nelson

I hope this fixes their skipping problem.

Congratulations to you and the team for pushing this one out of the door. Good luck with any future releases.

Now, please, give us a clock willya?

Heres my list of personal wants for 1.3:

Clock

Podcasting

Folders added to the Video Section

And please will you do something about the Zune Marketplace? It's dog slow at redrawing on Vista if it even redraws. It frequently locks up and has many graphical glitches associated with it.

It's probably my biggest gripe with Zune right now, the software is dog slow and just a pain in the you-know-what to use.

(End Rant)

Don't mean to come off disrespectful in any of the above, just the words of a Zune owner who wants the see the product shine.

Albert

Same here, never had a problem, but at least all of the people who have Zunes and aren't techies or Zune fans don't experience any more problems and decide to easily return it for something else.

TheMan

YESSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS.

Same here, i've never had any issues with my zune.  I just like updates.

Nelson

Oh and I forgot to mention: Thanks for the birthday present! :D

Josh

Thank God!!! I never thought this would happen, actually I did, but not this soon. :)

swanlee

So when are we getting a firmware that actually add some functions that should have been included in the original release?

Namely lossless audio support on the device. The freakin nano supports lossless audio why not the zune?

Also releases that add no functions should be called patches and or fixes not "firmware updates". Firmware updates implies new features which has yet to happen with the zune.

Chapin

My wish is two-fold:

1. Get my xbox live arcarde games and TV shows onto my zune... please. :)

2. Allow me to take my MS points with me and make purchases wirelessly at a store.  I believe MS just released a POS software solution, so now let me hook up with merchants using this and buy things.  That would be great!!!  And help you compete with the PS3 - that supports Edy money.

speculum fight

is there a time that the download will be available?  

Nate

Heres my list of personal wants for 1.3:

Clock

Podcasting

Folders added to the Video Section

Furquan

Wow! Thank god! I thought I would have to wait a while before it actually came out! Expecting it around somewhere in April 2007! Good job MS!

admin

Pierce

Woot!

Now when can we see games? :)

Now only if you would let me run my Visual Basic programs on the Zune..... ;)

met

Thank You :)

williamc

Nice!

RSX WHEEEEEEEEEE

from a coding standpoint, not a critical one, what took the update so long? this seems like the type of stuff that wouldn't be very hard.

jw, since im learning to code in VB

Ricardo Dawkins

so, is the update for the Zune software?...when is the firmware (Zune device) being updated ?

Josh

As far as updates/features, I don't know about anyone else but the top 3 features I'd like to see the Zune have would be

1 Zune will go to work for you so you don't have to.

2 Zune can make your dinner and feed your cats

3 Zune should have a feature where you push a button and *poof* your house is clean!

I kid, I kid, I'm just making light of all the suggestions people keep putting out there and the admin's comment about doing so.I'm just happy to see the update coming and no more skipping.

admin

lol Josh.

Ricardo - software and firmware should launch at the same time. 1.3

micromarty

Any change on having an open source firmware, so companies/ hobbyist can make apps for the Zune? That would be insane.

Nelson

Sorry, I myself generally only have posted my wants in firmware announcement type topics.

I apologize if this topic wasn't intended for this

:X

admin

no worries nelson :)

madbikeskilz

Thank you cesar for keeping us posted.  Nice little surprise popping it up the day befor.  Always makes people happy to get somthing good that they dont expect.  :)

lt.milo

Hey Caesar and the zune team, THANKS!

Even though I did not have these problems, I'm glad to see the zune team trying to make the zune a better player.  I'm tired of the people that want amazing updates, NOW.  Sure I would love to access zune marketplace via internal wifi, but that sounds like something that would take forever!  

This is great news and I just want to say thanks.

Dee

Yeah guys, I think we have drilled the ideas of things that we want on our zunes in there heads already! It is getting kind of old hearing the same improvement ideas over and over again. Lets just be patient for awhile and quit bombarding new threads with the same old stuff.

swanlee

To Admin

You should add a section to this site for feature requests. some of the threads you linked get buried.

Also the main point about people continuing to request certain feature is a lack of feedback.

I submitted feadback, but got no Feadback on it

I suggest a simple single section somewhere that

people could put in feature requests that gets an actual response.

No one has to promise new features but some general feedback on what we request would be nice, like we are trying to implement this feature or your request is not feasible etc. etc.

If we had a central interactive place for feature requests it would cut down on the various threads that get the same type of replies

Matt

I'll actually be able to use it!  

Eric

The threads will be slammed with them regardless of whether or not they have a features section.

At any rate, thank you very much for the release. Looks like my waiting of a few extra days, while some people JUST couldn't! wait. Paid off.

:)

Lunaclown

NO SKIPPING!  Woo hoo!  

segadc

Thanks Cesar.  Yeah I never had a problem either but I am glad others will benefit from the fix.

Sean

Thank you Cesar and the WHOLE Zune team. Thank you. My deepest Thanks and gratitude.

Kevyn

Yay! That's awesome, thanks, Zune!

dickwelsh

If this patch works like it says it will, it is the beginning of the redemption of your product.

Thank you.

Chi

I really dont get the ads i see on TV. Make it make sense!

Robin

I know you've been busy Cesar but with almost a quarter of the year gone the blog still says "Copyright 2006".

Hey, only kidding but, you know what I'd like in my Zune for a future update? Bookmarks in movies. Why? I use the Zune a lot to show other people stuff. I want to show them the best bits - but fast forwarding and so on is not easy.

Allow bookmarks to be set from the device itself and you really will have something over the iPod - I have one of those too and it also can't do it - but there's no iPod person with a blog that I know of to tell this to :)

- Robin: http://zunearmy.com

segadc

I forgot to thank the Zune Team.  Thanks guys!  

RCX

It's nice to see an update coming. thanks and keep us posted on when features will be added! I've used that suggestion form already ;).

The Wow

Bill Wittress confirms that the Zune 1.3 Firmware (which missed its tentative release date of March 20th

James@Zune (aka Zune Release Manager)

Since all of you usually hear from me via Cesar, I figured that I would post a response directly.

You are welcome for the update!  I am pleased to get this update out to all of you.  :)

Keep the feedback coming!  

James

Jander

Thanks for the direct response,announcement James/Cesar.  We'll keep the feedback coming, you keep your shoulders to the grindstone and make the product shine. ;)

thefadednight

thank god. i have music from the marketplace and i noticed today it skipped. i dont knoiw why it took so long for me to notice but now im happy :)

Matt

Ooh, nice!

I was really expecting at least another week. It'll be nice not having to skip the last few seconds of each song, and not worry about the syncing problems!

Thanks guys

Brandon

Im sorry but what is everyone getting so excited about?  This "patch" is fixing 3 issues the zune is having.  Should it skip, no.  Should it sync, yes.  Should the battery drain, no.  Cesar I'm very happy with your site and letting everyone in on the "whats happening with the product you bought".  

But "it shouldn’t be a surprise to folks that we are going to continue looking for ways to add to or improve the Zune software." where is the improvement?  Your last sentence is amazing to me, new features? improvements? etc.?  etc must mean "fixing problems" cause that is what this is.  Now im not yelling about how I want my zune to have some incredible new features, like others, I just don't think this "update" should come with a side of fluff.

The File Clerk

ok this is what i want

EVERYTHING ELSE EVEONE ELSE WANTS

meh just kidding i am happy never had any problems with the thing except it shutting down when it got freaking cold outside but that doesnt surpise me at all and now its warm HEYHEY problem solved also Ricardo Dawkins may have said the dumbest thing i have ever heard

I WANT A DAMN CLOCK

so is this one 24 hour thing like at 12:01am is when it will be available?????????any thoughts......

Jonathan Broderick

i just know im going to be disapointed tomorrow, anyone else feelin' that? i hope i get proved wrong, fingers crossed

SauliusM

I was wondering if there is a set time as to when it will be availible, As well as why was the release delayed? I agree with micromarty, It would be insane if the firmware was open source

Marc

Glad to hear about the update!

Unfotunately, I finally broke down and bought one of those i-thingies Sunday :( If only I had a bit more patience.

guy

Glad to hear the update(fix) is finally done, but i really hope were not going to have to wait another 5 months for the next one.

SauliusM

Sorry but I forgot to ask, Is it just going to be those 3 fixes or are we able to expect more?

Felburg

I can't wait for the update!  Even though the noted fixes aren't any of my problems.  

I do have one issue though.  I noticed that if I don't listen to my Zune for a full day, then it reboots and forgets where I was in the middle of the song that I was listening to.  I think this is similar to the issue with the FM Tuner.

Christopher Coulter

Yay! Now keep them coming. And for the next, bookmarks please, think of the Audiobook'ers, we are out there. :)

tAkEfOcUsIn

Woohoo....finally but i think im going to wait at least one day to make sure no one encounters any bugs...i'll be crossing my fingers!

fm

woot- a fix.

@admin

I get it. It must be a pain to hear people complain all the time when you're doing your best.

How 'bout this thou, you guys @ zune dev team state what you guys will be working on in terms of actual upgrades(planned or considered). It might stop people from asking.

Personaly, I think you guys have a product that's unbalanced, now that you've fixed the problems, concentrate on the video part for a while.

Derek

Tells me firmware is up to date....hmmmm

Lendorien

Recently bought a Zune. Happy to see a pending update... but I have doubts.

I'm finding it annoying that though I spent twice as much on it as my Creative Microphoto, it seems to lack a lot of the basic things that the cheaper MP did.

A clock is a no-brainer... with an alarm please. I'd love to be able to use it as a clock radio hooked up to an external unit like you can with the Zen or the Ipod. This is such a basic request and so common with a lot of players out today that it makes no sense that it was not included from day one!

More music and video codecs need to be supported, including open source ones like OGG.  Not being able to play my AVI files at all? A nuisance and a pain for consumers.

And why can't we record the FM radio? I mean seriously? Again, this is a common feature on other players.

If the Zune is to be competitive, it should at least be comparable with like priced players in terms of functionality.  Not to say fixing bugs isn't important, but I must say that I was really disappointed to see how much obvious functionality was left out of this machine.

I mean, Microsoft is a giant. You'd think they'd have the resources to make a player that had comparable functionality to their competitors.

Hey Apples

Are there any 'hidden' features in this update we need to be aware of like in the case of the xbox 360?  

In the 360 arena, updates have been know to brick (ruin) the console hardware, strongarm their unwanted DRM, cause unwanted operation, etc... all of which happens to be irreversible thanks to the 360's processor architecture.  All of which was leveraged under the false pretense of 'fixes' and 'updates'.

No offense, but your company has a history of blatent deceit in patch 'upgrades'.  I'll keep the 1.2 firmware since I don't have any of the listen problems, thanks anyway.  

Kyle

To Admin: Perhaps people will stop requesting so many features if you actually confirm that new features are being worked on at all. I've been wondering, has the Zune team even began work on new features yet? Or have they been spending all their time working on bug fix patches like this one?

RCX

rumor has it that the FW will be available at 10AM EST. Don't quote me on it, I'm just repeating what I heard.

PEM

I pray to god that you guys are adding Chinese, Japanese, Korean and all other asian language support to the Zune

I hate that all my Asian music shows up as squares on the Zune when the Ipod can display them just fine.

milus

Thank you guys!

Don't you think your work is over, do you?

;)

Ron1n

yeah folders for videos would be perfect!

Chris

Well where is it? Ive been clicking check for updates since 12:01 am , and still nothing?

JHAirForce05

Well its 1500 here in Baghdad.  It still isnt out yet lol.  Hopefully it will be out sometime before I go to sleep.  We are 7 hours ahead of EST.

Chris

I agree with kyle, one thing I dont li ke is once you make a quicklist, there is no way to save it as an actual playlist for later on , I get all my fav songs on 1 list, then by accident clear it , drives me nuts, we def need audio book and podcast support. These fixes in this update dont help me cuz I dont have any of these problems.

timedrifter

congratz on the FW/Patch Zune team!!!

...

But, please, any easter eggs???

timedrifter

oh... and what time will it be available, so i dont have to sit here and hit the update button over, over, and over. My fingers are starting to hurt

Paul

Just want to say thanks for all the hard work!  The iPod wasn't made over night and it can take a long time to get all the details worked out.

I am a product tester who's job it is to find bugs (yes even for the zune) and honestly compared to a lot of other products I have tested the Zune is an excellent product with limitless potential.  

Keep up the good work!

Selcouth14

Awesome, had no skipping issues but its good to see progress.

Be patient people, progress is progress and each firmware update gets us closer to v2.0 (which I heard will clean your house and cook you dinner...)

Cesar and ZTeam: Keep up the good work. Period.

adam hoek

Woo, i didnt expect it for a while to be honest.

i dont really need this update coz mine works fine now. but still, good to know its out there, in good time.

good work team

i'll be here waiting for 1.4!

-adam

Sean

Not Only will it do that Selcouth, but also it will clean you fish, hamster, and bird cages i hear. And make tons of money for you. Thanks Big Cesar (267,453,952,974 High Fives) Can't wait to try it out.

TiredFan

*sigh* this good news make me even more sad that the uk (and the rest of europe) dont have "official" zunes.

heres hoping we see it before year end. i want santa to gift me a black one to match my 360 elite. ^_^

timedrifter

@Admin

Yes!!!

Thats what we want to here!!!

Keep those little tid bits coming

cpare

Great Job James & Cesar getting the showstoppers for 1.3 taken care of!  Delaying a release is a tough decision, especially when the public knows, but I am confident that you made the right decision.

Stay focused on making the best media device out there.  If you do that the masses will be knocking down your door, then you can worry about all the extras.

timedrifter

In honor of this big occasion, I redeemed my zune pass 14-day trial. Not something I had planned on doing, I had done Urge before I got my zune, and it was awesome… But, I hate DRM and hated having to manually purge all the urge files when I got the zune. I don’t plan on keeping the zune pass, I prefer buying CDs (Yes, I am the one ;). This is prior to the 1.3 update I have 6gb free (5.9 with the new albums), and downloaded 3 albums. Been listening to them, and have not had a skip yet, I will be curious to see If I notice anything with this update.

eth3l

Where is it? my software keep telling me my firmware (1.2) is up to date!?

Chris

its 10:11am Eastern time ... do you know where YOUR zune update is?

thefileclerk

good thats exactly what we want to hear admin quistion is how hard is it for somone who isnt admin to say there name is admin blah i dont kno

thefileclerk

and chris the answer is

no

admin

"this is just to show how easy it is to post using the name admin.  no, I am not cesar."

 <cesar's edit: nope, you're definitely not me. you're banned>

admin

neither am i

Sean

Great now we will never know if that was Cesar who said that on the portable drive or not. Cesar you need to make a new name for yourself.

travis

no, this site needs to require logins, or he needs to limit posting under the name admin to only himself.  I dont think that would be that hard... a little script doctoring on the firm to make it a null entry or something...

admin

nor i

Sicko

wtf!!? Why didn't you just disable people from using that name?  My Heart can't take these frights!!!!

timedrifter

@Admin(Fake)

That is so uncool!!!

Cesar You need to have one of those WebDev's you guys (Microsoft) have over there, make it not possible to post as Admin, unless in the admin panel, i.e. logged in

dead jim

if you pay attention, "admin" is an underlined link when it's cesar.

madbikeskilz

yea, we need some offcial names, or maybe have people make accounts so that people have to use the same name all the time.  and the admin or zune team can have theres with out people being able to use the names also.

Naris

Isn't Cesar's name underlined when posting?  I'm sure it could be faked but what would be the point?  Anything said to mislead he would probably correct in the main blog.

And to the real Cesar... any info on when the update will happen today?

Blogus Maximus

I've been lookng forward to this patch for a while. Thanks guys! Fixes the only real problem I ever had with the device. (hmm that clock idea sounds cool though...)

timedrifter

@jim

it is underlined when there is a URL

ChongO

Admin any rumors of when they will start selling videos on marketplace or allowing us to transfer video from our xbox? Probably around the same time that we get podcast support?

ChongO

Has anyone noticed the little girl in the background wallpaper of this site? on the lower right corner? I'm sure it wasn't intentional but funny none the less.

Sicko

maybe ms is giving us some sort of subliminal message

admin

<cesar deleted this comment and banned the commenter. not cool.>

eth3l

Forget whether its an admin or not ... when is the update suppose to be UP?

Johnnycat

Has anyone updated yet?

travis

when is this thing going to happen?  Im getting really sick of checking for device updates.

I dont know why Im so worried about it.  Im not experiencing any of the problems this is supposedly fixing, and Im sure there will be nothing cool hidden in the update such as all the things we've been asking for since day one.

Im betting the only FW updates you will continue to see for this version of the Zune are problem fixes...no features.  My guess is they're all so busy working on the next version that this one has already been forgotten except for trying to fix issues...thanks for screwing the early adopters MS...really not a good idea since I would say the early adopters are probably the die-hard MS fans...

Crystal

It is now 11:08 AM EDT.  No update.

Jonathan Broderick

@travis

Sock it to em buddy.

we want update, update, update, update.

cant believe i got up early to check for an update, im such a loser!

Ricardo Dawkins

*** And yes we are working on making it a portable drive, so you guys can carry you personal files ;) ***

WHOOOOOHOOOOOOOOOO......yes!!!...yes!!..yes!!!....Zune FTUW!

Jonathan Broderick