Music, culture, and the inside scoop from Cesar Menendez,
a Microsoft employee working on Zune - Microsoft's new music project.

February 19, 2007

Zune Marketplace: Down Between 2 and 5 AM PDT (Maintenance Only)

Tomorrow, Tuesday 20th Feb, from from 2:00AM - 5:00 AM (PT), Zune Marketplace will be offline for maintenance. It's maintenance only, no firmware updates/new features.

You'll still be able to access the catalog and browse music, but won't be able to buy music, create new accounts, manage your existing accounts, purchase additional points, or view your account history.  And the account management section of Zune.net will also be down. You'll be able to access the rest of Zune.net without difficulty. Take care!

 |  Monday, February 19, 2007 10:46 PM  |  20 Comments

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pinksage

ZOMG!

time for some cleannn up!!!!!!! i want to help!!

- takes out broom-

-sweep,sweep,sweep- :)

segadc

Cool.  Xbox Live will be down too (of course because they are all linked up).

http://www.majornelson.com/archive/2007/02/19/xbox-live-maintenance-2-20.aspx

Maybe my gamertag will work as my zune tag after this maintenance... ;)

Heyzeus

I haven't been able to sample any music in the Marketplace for the last couple days. I keep getting the following message:

"Zune software encountered a problem while playing the file. For additional assistance, click Web Help."

I doubt this related to the maintenance. I haven't been able to reboot my PC for the past couple days either, but once I restart I'm sure the problem will be fixed.

Heyzeus

I actually just rebooted and the problem is still present. Seems to be some network problem, but even with my personal firewall disabled, it still happens.

My sound card works just fine.

RomeoDude

Looks kinda like a maintenance day for Microsoft since XBox Live and parts of XBox.com will be offline too.  At least it's quick and at a time I wouldn't need them at (especially for XBox!  Crackdown release date tomorrow!).

The Wow

Tomorrow 2am - 5am PDT the Zune Marketplace and Xbox Live will be down for maintenance. Major Nelson

segadc

I guess nobody saw my link I posted earlier. lol

Woody56292

wait, no xbox live AND no zune marketplace!!!

zomg what am I gonna do? ( I guess it doesn't matter I will be in school then anyways )

=P

any chance we can know what maintenance they are doing?

Naris

Well... things seem to download a bit faster.  That's good... unless it's just my imagination.

John in S.Florida

Naris, just a guess on my part but I wouldn't be surprised if they used this maintenance window to scale up their backend...to better support video downloads.  Anyone else seeing improved XBox movie download performance?

Zune Million Sold Already!?

Just got a zune from Amazon and it didn't include a zune pass trial. So does this mean a million zunes have already been sold?

admin

million - email me (contact info below), and I'll send you a card.

Zune Million Sold Already!?

Just sent an email. Thank you.

segadc

Is there a expiration date for the 14 day trial?

dirtyDogStink

John in S.Florida

"Viacom, which includes entertainment companies MTV Networks' Comedy Central, Black Entertainment Television and Paramount Pictures, has announced a deal to license its programming content to Joost"

Cesar, will Microsoft be licensing this content for use on Zune, Media Center and XBox?

tom

Cesar, will Microsoft be making any improvements to this product in the next two months?

mcepat

oh for minute there I thought you guys were going to finally add video to the marketplace to take advantage of the large zune screen or something

guess I was wrong

Zune Owner 2000

I have noticed for several days the "Leave a comment" image appears to be having issues - All i see is the red x.  Maybe they can look at this when the store goes down.

I haven't used the Zune store yet because my girlfriend got me a year subscription to eMusic. I don't recommend this service to anyone.

Kristian Spencer

I saw that you guys had a "zune software encountered a problem while playing the file" error. I keep getting this error while trying to play videos that I know work in other programs, like Windows Media Player. Any suggestions?

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About admin

I'm Cesar Menendez. I left the Xbox marketing world for Microsoft's new foray into music - Zune. Community, cool videos, music, discovering new music - these are things I love. In the past I wrote music reviews for RealNetworks, and before that I volunteered at KCMU (now KEXP). Get in touch w/ me using this email: AskZune (then type the at symbol) microsoft.com (please no solicitors)
(edit me)

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