Dec 8, 2006
by admin at 9:13 PM

Some folks have pointed out great reviews I didn't like to. What's my excuse for missing them? Well, I've been really busy playing Gears of War working on CES (to which some of you are going, so I'm hoping we can meet up).

First off, MakeYouGoHmm's TDavid** posted a story back in Nov: "Here’s what critics are missing about Zune." He writes:

I’ve been extremely critical of Microsoft in the past on a number of fronts and have absolutely zero problem criticizing them, but instead of being just another lemming rolling out the Microsoft sucks line, I actually went to the store and bought the Zune on launch day and kept an open mind about the device. Sure, I couldn’t help thinking I was going to take it home and be tortured by how poorly the device and software worked, but to summarize in three words what I found?

I liked it. (full story)

Stepping back for a second and looking at the whole online landscape, this is interesting. It seems like there's a meta-story going on about Zune not being objectively or thoroughly reviewed - both by bloggers and mainstream. DVD John points it out, too. Yes, of course I have a bias, working on the Zune team and all ;).

A few days ago, ZDNet's Matthew Miller posted a story about Zune, three weeks later. While other ZDNet writers's don't love Zune, Matthew points out why he likes his Zune player more: subscription option, navigation, and scratch-resistant-ness.

Palmer from Mindsplice posts a comparison of Zune to iPod, using the following scale:

Excels Zune excels in this area.
Adds Zune adds a feature over iPod.
Neutral Zune is comparable to iPod in this area.
Negative Zune is inferior in this area.
Lacks Zune lacks a feature of iPod.
Unknown Limitation of a Zune feature that iPod lacks.

Last but certainly not less-than-awesome: our buddy Woody (what's up Woody! High-five!) over at 'Corps lists out some problems he's been personally having with Zune.

**And again to head off the iFanboy astroturfing accusation, noone from Microsoft, including me, has ever contacted out to TDavid, which he notes in his comment to my post, and again in his own follow-up post:

Just so it’s clear here and to clearly refute the bizarre, unfounded astroturfing accusation: I don’t know anybody who works on the Zune team.

Let me change that now, btw. TDavid! Hello! I'm Cesar Menendez!

17 Comments
Comments

sweet you finally got gears of war. told you it was a great game.

Hey Cesar,  since I couldn't find a place to list bugs/issues etc I have quite a few posts up about my experiences with my Zune over on my blog:

http://a-simian-mind.blogspot.com/

I tend to post the second I run into issues or think of something so there may be some software issues/suggestions you can perhaps pass on to the team? *grin*

Just for the record I still love it, I only complain because I care :)

Nice to meet you too, Cesar and thanks for the links. I'm thinking about going up to the XNA Game Express launch gathering Monday night. Maybe if you are a gamer/dev we'll see each other there for a few.

The review with the legend, green/orange/red symbols was great.  It really highlights to the Zune team what's missing from the device.  It's wrong to assume that they know what we want.  It's seems like they're just playing it by ear.  I mean...to launch without things like hard drive and audiobook support, they must really want the users to explicitly state every SINGLE thing that should be included.  I just can't wait until the first update.  We're either going to be really excited or really let down when we see what will make it into the device.  The first update will probably be what decides if people will stay zune users for the forseeable future or go back to their sandisks/ipods/creatives/etc.  I guess we'll see next spring.

Hey Shawn, if you don't' mind would you post some comments in our post about zune software/player issues. I am trying to catalog lists of potential fixable problems within the zune software and player. I would really appreciate your input.

Thanks,

Woody

www.zunecorps.com

Hi Cesar,

Take a look at the list we have made of the <a href="http://www.cliczune.com/2006/11/zune_reviews_10.html">10 nicest things said about the Zune</a>!

Cheers

Stephane

www.cliczune.com

Nice use of the buttons from Mac OS X

I have to say it. That guy is bad at math. 640x480 is only 2 times bigger than 320x240. Not 4 times. Other than that it's a really good point by point comparison.

Jivemasta,

Multiply the length by the width to get the total pixel resolution.

320x240 = 76800 total pixels

640x480 = 307200 total pixels

307200/76800 = 4 (four)

640x480 offers 4 times the picture information of 320x240, hence 4x the resolution. In other words, four 320x240 screens will fit in a 640x480 screen.

Palmer

Palmer is right on this one.

Thanks for the post. I realized a few things about these reviews:

1- Everyone expected MSFT to come out with a killer device to dethrone the iPod in 1 day. You played it safe instead and people don't want to consider why.

2- Most owners enjoy their zune if they have used or haven't used an iPod

3- The mainstream media wants Zune to fail and hence the reviews are all done with a closed mind.

I was thinking about something else though. When apple came out with the iPod in 2001, it was a critical time in their company. Things were now being stabilized since SJ came back and the company needed something to branch out and bring in sales. What they did was a bold move to go into the music industry. That move obviously came with some risks, but let's face it, APPL NEEDED the iPod to succeed. I'm sure it is easy to say what APPL would be today had the iPod/iTunes not existed - another struggling company with a 4% user-base. They really needed the iPod to succeed and they did everything they could to make it succeed. For them, quality and ensuring a good user experience was #1. The other Plays-for-sure companies all have backup income (Sansa = memory, Creative = soundcards/speakers, Toshiba=consumer electronics, Sony=consumer electronics, Dell=PC sales). So for them, the MP3 market was a nice thing to be in but let's face it, they can all survive without the MP3 market. If the Zune team or any other company wants to compete against the iPod, they have to do things as if their lives depended on it - so start thinking VERY deep and don't be a step behind the competition.

You guys HAVE to support some type of Lossless audio before the Zune can be taken seriously. I like mine but it's pretty much a toy instead of a serious piece of audio equipment without Lossless audio support.

Zune Car Kit -- review

I recommend this highly. The car charger is superlative. All the accessories have the double shot coloring (black with transparent - I would loved the blue double-shot to go with my black zune!!!)

The FM tramsitter works well when you figure out how to use it right! Here's some things to watch out for:

The documentation that comes with it make it seem like you just plug it in, use auto-seek to find an FM channel, tune your Car Radio FM to that channel and go ... not so ...

- The FM channels that auto-seek finds almost never worked for me. I spent some time trying each FM channel in turn to get a list of FM frequencies that worked Good and just OK. This list is invaluable and depends on the FM channels that are available in your area. All FM frequencies near strong local FM stations (before, at and after) were no good. You basically need a set of channels that are away from your local bandwidth. Auto-seek gets confused easily. It needs some work.

- The FM transmitter did not work very well when drawing power from the Zune device. When the car charger is connected it seems to work significantly better. As it happens I almost always charge my Zune in the car now so it's not a big deal for me. Your expectations might not be the same.

I expected this to be better:

The Zune device has radio settings to chose North America, Europe or Japan. I expected the Zune to "talk" with the FM transmitter about this, but, it doesn't. So the FM transmitter steps up frequencies in .1 MHZ intervals even though North American FM channels are .2 MHZ apart. Bummer, but, no biggie.

Suggestions for Zune team:

- The Zune Device can read RDS. Why not add the media information to the FM transmission? This will enable RDS recievers to display the media information. I would be willing to pay $10 more for an FM transmitter with this feature!!!

- (futuristic) More communication between the Zune device and FM transmitter ... you could enter a location profile in Zune software (which has FM bandwidth gap data for the location - entered manually or from a Zune database). This can be then be used by the Zune Device to tell the FM transmitter what frequencies to try ...

After writing a scathing article ("It's not cool and never will be"), about Zune Wired News' Leander

Why did you use those OS X buttons?

I would really like to see Audible support along with Bookmarks.  My Zune will never replace my creative Zen until that happens.

The Zune device has radio settings to chose North America, Europe or Japan. and what would be the problem if I am in another part like colombia or ecuador can i use the radio too or not

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